Personalizing Shopping Experiences: How to Make Customers Feel Right at Home

Brett Chesney Affiliate Tips, Strategies for Success, Vendor Tips

Prior to the internet take over, shopping was inherently social—you were shopping alongside likeminded consumers, you were asking employees for help regarding quality and price point, and you likely invited friends or family to join whatever shopping trip was planned for that Saturday afternoon. Overall, shopping was tremendously communal. Now, with the convenience of online shopping people are able to …

The Balance of E-Commerce and Customer Service

Brett Chesney News, Strategies for Success

As highlighted in a recent Nielsen study e-shoppers are quickly expecting online retailers to integrate more and more with their storefront counterparts. With increased expectations on things like real-time inventory and the ability to order online and pick up in store, brands have to quickly adapt as consumer expectations shift. While the above are certainly heavy hitters in the e-retail …

4 Steps To Making A Successful Affiliate Website

Brett Chesney Affiliate Tips

Written by: Simon Slade, Guest Author Building a profitable website is never going to be a walk in the park. If it were that easy, every man (and his proverbial dog) would be in on the action. Whilst it may in fact be very easy to build any old website, actually creating one that makes you real affiliate cash can …

Tech Tuesday: The Clickdesk, a Simple Support System for ClickBank Vendors

Brett Chesney Tech Tuesday

Providing exceptional customer support is one of the most important parts of running a successful infopreneurial business, but it can also be one of the most frustrating challenges. It’s time consuming, requires attention to detail and followup, and has the potential to spiral out of control if you don’t have a good tool or system in place to manage customer …

How to Lower Your Refunds

Brett Chesney Vendor Tips

Written by: Guest Author, Chris McNeeney I’ve been selling on ClickBank for approximately 5 years, across a myriad of niches. These are the best ways I’ve learned that vendors can lower refunds on ClickBank. Work through this checklist and you are sure to slash the number of refunds and chargebacks you run into, hopefully with minimal effort. Ask yourself, “How …

New Affiliate Marketing Today Podcast: Selling and Promoting Premium Products

Brett Chesney Podcast

Written by: Beau Blackwell, Client Knowledge Guru We’re back with another great episode of Affiliate Marketing Today for your listening pleasure! In this episode, Dush and I interview Mark McRae, a successful ClickBank vendor in the foreign exchange niche. Mark recently had an extraordinarily successful launch of his new product, Forex Master Method, and he shares with us some great …

Surveying: Listen to Your Customers!

Brett Chesney Strategies for Success

Posted by: Michael Poston, Product Manager Used by business professionals for decades, customer surveys allow you to benchmark your product or service’s competitive stance, respond to your customers’ needs, and increase customer satisfaction through participation. For example, you could use a survey to identify how customers compare the strengths and weaknesses of your products to your competitors’ products. You can …

Help Us Help You

Brett Chesney Strategies for Success

Posted by: Jen Johannsen, VP of Operations In April of this year, ClickBank added some new enhancements that – when appropriate for your business model and when used properly – can help our customer service team prevent refunds on your products! The new enhancements include additional fields for publishers to add a customer service phone number, a customer service email …