Sendlane is an SMS and email marketing tool that allows sellers to customize highly-designed emails and track their email marketing efforts.

An integration with Sendlane allows you to sync contact information so you can continue connecting with customers, automate emails, and target abandoned carts.

Before getting started, make sure you have: 

• A ClickBank Account with the Cart Abandonment feature enabled and Instant Notification Service turned on.
• A Sendlane Account with single opt-in access set up. NOTE: You must contact the Sendlane Support Team to turn on single opt-in access.
• An approved ClickBank product

This article contains the following sections:

• How to Enable Cart Abandonment
• How to Request Access to Instant Notification Service 
• How to Integrate ClickBank With Sendlane 
• Additional Resources & Related Articles
  

How to Enable Cart Abandonment

Step 1: Log in to your ClickBank Account. 

Step 2: Click Accounts. 

Step 3: Access the account nickname that you want to integrate with Sendlane.

Step 4: Click Vendor Settings and then My Features.

Step 5: Locate the Vendor Enabled section and click the check box next to Cart Abandonment.

How to Request Access to Instant Notification Service

Step 1: Log in to your ClickBank account. 

Step 2: Click Accounts. 

Step 3: Select the account that you want to integrate with Sendlane.

Step 4: Click Vendor Settings then My Site. 

Step 5: Locate the Advanced Tools section and click Edit.

Step 6: Click Request Access next to Instant Notification Services.

Step 7: Carefully review the information and check the boxes indicating your familiarity with Instant Notification Services.

Step 8: Read the Terms of Use and click the checkmark. 

Step 9: Click Save Changes & Request API Access.

Step 10: Ensure that your nickname account has been approved.

How to Integrate ClickBank With Sendlane

Step 1: Log in to your ClickBank Account.
NOTE: In order to complete integrations, you must have a primary ClickBank account and an account nickname.

Step 2: Click the Users tab.

Step 3: Click Create New User.
NOTE: Users are different from nickname accounts. User permissions can be managed by the account owner for specific primary ClickBank accounts. Creating a new user is not the same thing as creating a new nickname account. API-only users do not have user names and are used primarily for integration purposes.

Step 4: Check the Is this an API-only user? box.

Step 5: Select the default language from the Default Language dropdown menu and provide a description for this user. 

Step 6: Click Save.

Step 7: On the Permissions page, click ​​Save.
NOTE: You do not need to update permissions for an API-only user. Ensure that the checkboxes for all APIs are marked for the specific account nickname you want to integrate with Sendlane,
NOTE: DO NOT CLOSE THIS TAB ONCE YOU HAVE CLICKED SAVE.

Step 8: In a separate tab in the same browser, log in to your Sendlane account.
Related: Create a Sendlane Account

Step 9: Click the Integrations icon on the left vertical menu.

Step 10: Click ClickBank.

Step 11: Click Configure to begin the integration or click Setup Guide for more information on how to complete the integration.

Step 12: Click Create New ClickBank Integration.

Step 13: Return to the ClickBank tab.
NOTE: Do not close the Sendlane tab.

Step 14: Copy the string of numbers and letters located next to the API Key text.
NOTE: Do not click Regenerate.

Step 15: Return to the Sendlane tab and enter the account nickname of the ClickBank account that you want to be integrated with Sendlane into the mysite field.

NOTE: You must enter in the exact account nickname of the account you want to connect to a Sendlane integration.

Step 16: Then, paste the API code from ClickBank into the API Key field below.

Step 17: Return to the ClickBank tab and access the account nickname that you want to integrate with Sendlane by clicking the Accounts tab from your ClickBank account and then clicking the hyperlinked nickname.

Step 18: Click Account Settings.

Step 19: Locate the Developer API Keys section and click Edit.

Step 20: Click Create New Developer Key.

Step 21: Provide a memorable description in the Description field and click Save.

Step 22: Copy the string of numbers and letters under the Developer API Column that matches the description you provided.

Step 23: Return to the Sendlane tab and paste that value in the Dev Key field.

Step 24: Select a list from the Select a List dropdown and click Continue.
Related: Create a List

Step 25: Return to the ClickBank Tab and click My Site.
NOTE: Do not close the Sendlane tab.

Step 26: Locate the Advanced Tools Section and click Edit.

Step 27: Copy the secret key from the Secret Key field or enter a secret key in the Secret Key field if there isn’t one already there. This will be your Secret Key in Sendlane. Click Save Changes.

NOTE: Your secret key in your ClickBank account is the same for ALL integrations. If there is already a secret key in the Secret Key field, do not change it.

Step 28: Return to the Sendlane tab and click Manage.

Step 29: Enter the secret key into the Secret Key field.

Step 30: Select a list from the Default list for abandoned checkouts dropdown.

Related: Create a List

Step 31: Copy the Instant Notification URL and click Save. 

Step 32: Return to the ClickBank tab and click the Vendor Settings tab.

Step 32: Click MySite and locate the Advanced Tools section.

Step 34: Click Edit.

Step 35: Paste the instant notification URL into the Instant Notification URL field and click Test IPN.

Step 36: The IPN should show Verified. Click Save Changes. The integration is complete.

Additional Resources & Related Articles

• Sendlane Knowledge Base: How to Integrate ClickBank and Sendlane
• KNOWLEDGE BASE: How do I get started as a ClickBank Seller?
• Sendlane Knowledge Base: Building the Perfect Abandoned Cart Email