Posted by: Matt Broich, Guest Blogger
Every successful ClickBank vendor knows that having a large number of affiliates promoting your product is the key to driving more sales. Unfortunately, many ClickBank vendors make mistakes when designing their Pitch Pages that hurt their ability to attract and retain valuable affiliates. The biggest mistakes vendors make when designing their websites include:
1) Accepting non-ClickBank forms of payment. Nothing upsets an affiliate more than losing a commission because the vendor accepts multiple forms of payment. Multiple forms of payment include PayPal (which ClickBank already accepts), a second non-ClickBank option for credit card processing, or a mail or phone-in payment option. ClickBank can only track affiliate HopLinks through the ClickBank order form. If an affiliate refers a customer and they end up mailing in their payment, the affiliate loses out on their hard-earned commission. Most affiliates check to see if a vendor offers multiple forms of payment before promoting their product, and might not promote the product if it does. I realize that vendors want to be customer-friendly by offering multiple forms of payment, but they may end up missing out on a lot of potential affiliate-driven sales.
2) Openly advertising the affiliate recruitment page. I often see vendors putting ‘Join Our Affiliate Program’ or ‘Webmasters Make Money’ links below the product order button or in their website navigation. This may upset some affiliates because a customer can easily view this link, learn they can sign up for ClickBank, get an ID, and receive a commission rebate. It therefore bypasses the affiliate commission. Instead, a vendor should bury their affiliate sign-up as a small text link in the footer of their sales page where it won’t be noticed as easily, and instead promote the page in their ClickBank Marketplace listing and other locations.
3) Presenting a poor design. Your website design should be optimized for the highest conversion rate possible, since affiliates want to feel confident that their efforts will regularly convert into sales. This requires:
- Professional graphics. Vendors should present a clean, professional, fast-loading design with an attention-grabbing title. Invest in a professionally designed logo, header and footer graphics. Include a professional graphic of an e-book/software 3-D product box or, if you run a membership site, a membership “swipe card” graphic. These boxes and membership cards have been proven to drastically improve conversion rates.
- Well-written copy. Copy should be grammatically correct, conversational and free of typos.
- Minimal navigation. Sites that convert best have a single sales letter. If a vendor presents potential customers with a page full of links, it can prompt confusion or indecision. A page filled with links can overwhelm users so they don’t know where to start and may eventually leave without placing an order. A single page ‘squeezes’ potential customers into either buying or not buying, without unnecessary distractions. To increase conversions, provide only one decision. If you are a vendor who needs multiple navigational links, keep them to a minimum and be sure to make navigating your site easy.
- Multiple calls to action. Place text or graphical order links throughout your sales page. Vendors should invite people to order after a few paragraphs of sales copy. If there is only one order button at the bottom, conversion rates will be lower. Vendors shouldn’t overdo order buttons. They should be fairly aggressive, but never annoying or pushy.
4) Placing ads on site. Vendor Pitch Pages should not include third-party text or banner advertising on the sales page, such as Google AdSense or ClickBank HopAds. Affiliates aren’t going to send traffic to a vendor and risk losing that traffic to a user clicking a text ad or buying another ClickBank product through the vendor’s HopAd.
5) Not offering upgrade products. Affiliates love vendors that offer upsell opportunities because it’s a chance to earn more money. Take two products that are comparable in every way, but one offers upsells and the other doesn’t; which one is the affiliate going to promote? When you offer attractive upsells, you will not only attract more affiliates, you’ll also attract more aggressive and active affiliates.
Avoiding these costly mistakes can help vendors attract and maintain productive affiliates, which can have a huge impact on sales. Above all, it’s of the utmost importance to treat and respect affiliates like the valuable business partners they are.
Matt Broich is a seasoned ClickBank affiliate and vendor. He manages CBengine, a ClickBank Marketplace product finder and analysis tool that helps ClickBank affiliates find high converting products. Discover more: http://www.cbengine.com