ClickBank Refund Policy and Consumer Refunds

This past week, we announced, through a blog post and emails to vendors, an update to the ClickBank refund policy and vendor fees.  As a result, there have been questions regarding consumers who may abuse the ClickBank refund policy that we would like to take a moment to address. Protecting ClickBank client sales is a…

Update to ClickBank Refund Policy and Vendor Fees

As part of our ongoing commitment to providing high quality products to consumers, ClickBank is adjusting certain fees relating to refund and chargeback rates for ClickBank vendors. These changes will affect a very small number of ClickBank vendors, and will not affect affiliates. Starting October 17, 2011, vendor accounts with a refund rate over 15%…

How to Lower Your Refunds

Written by: Guest Author, Chris McNeeney I've been selling on ClickBank for approximately 5 years, across a myriad of niches. These are the best ways I've learned that vendors can lower refunds on ClickBank. Work through this checklist and you are sure to slash the number of refunds and chargebacks you run into, hopefully with…

Help Us Help You

Posted by: Jen Johannsen, VP of Operations In April of this year, ClickBank added some new enhancements that - when appropriate for your business model and when used properly - can help our customer service team prevent refunds on your products! The new enhancements include additional fields for publishers to add a customer service phone…