CONTACT: Stephen Ludwig, Metzger Associates 303-786-7000 X2311 sludwig@metzger.com
ClickBank Offers PayPal for Recurring Billing Service provides more convenience when paying for online subscriptions
Broomfield, Colo., June 24, 2008 - ClickBank, a privately held online retailer for buyers and sellers of digitally delivered products and services, today announced it is offering PayPal for recurring billing – yet another strategic option for product publishers seeking to increase business and meet customer needs.
ClickBank is using PayPal's recurring billing solution to give product publishers an easy way to sell subscription-based content and services, such as online newsletters or annual software licenses. It has proven to be very popular with customers, growing rapidly each month since its introduction.
"Currently, nearly 20 percent of ClickBank's total business transactions are conducted using PayPal," said Bob King, ClickBank CEO. "Allowing customers to use PayPal for recurring billing will further fuel demand for our popular subscription-based products and services and, by providing a new payment option, enhance the ClickBank experience for publishers, affiliates and customers."
"We are excited to have ClickBank on board using PayPal," said Jim Hunt, director of merchant relations at PayPal. "Using our recurring billing functionality gives customers security and convenience when shopping online."
ClickBank is a world leader in online commerce systems with more than 100,000 active affiliates, 35,000 unique digitally downloadable products, such as e-books and software, and over 12,000 product publishers from around the globe that register more than 25,000 daily transactions.
About ClickBank: ClickBank is the largest online retailer for those engaged in developing, selling and promoting digitally downloaded products and services. The company functions as a virtual business network facilitating the interactions and transactions between buyers, sellers and promoters while providing guaranteed tracking of sales, state-of-the-art fraud protection and a totally secure platform. ClickBank processes more than 25,000 transactions from around the world every day. For more information, please visit www.clickbank.com.
New ClickBank Features Provide Improved Presentation, Order Processing ClickBank's latest improvements benefit product publishers, affiliates, customers
Broomfield, Colo., April 14, 2008 - ClickBank, a privately held online retailer for buyers and sellers of digitally delivered products and services, today announced updates to its online order form as part of its ongoing efforts to help increase conversion rates and new client management tools that help both product publishers and affiliates.
The new features available from ClickBank are: product image and title on order forms, allowing a unique product graphic and name to appear on the ClickBank order form providing branding consistency; supplemental e-mail addresses, allowing specific notifications to be routed to distinct e-mail boxes; a place for a customer service number, allowing customers to contact product publishers via phone if desired; and additional query string parameters to allow even greater customization of "thank you" pages.
ClickBank is a world leader in online commerce systems with over 100,000 active affiliates, 35,000 unique digitally downloadable products, such as e-books and software, and over 12,000 product publishers from around the globe.
"ClickBank is committed to being the ultimate provider of solutions for those involved with digital downloadable products," said ClickBank CEO Bob King. "These four additional features are just the latest in our ongoing effort to continually improve the ClickBank experience for product publishers, affiliates and customers."
About ClickBank: ClickBank is the largest online retailer for those engaged in developing, selling and promoting digitally downloaded products and services. The company functions as a virtual business network, facilitating the interactions and transactions between buyers, sellers and promoters while providing guaranteed tracking of sales, state-of-the-art fraud protection and a totally secure platform. ClickBank processes more than 20,000 transactions from around the world every day. For more information, please visit www.clickbank.com.
ClickBank Broadens Communications Through Blog ClickBank offers insight, tips into online retail world
Broomfield, Colo., April 03, 2008 – ClickBank, a privately held online retailer for buyers and sellers of digitally delivered products and services, today announced the ClickBank Blog (www.clickbank.com/blog) as the latest addition to its client communications initiative.
ClickBank is a world leader in online commerce systems with over 100,000 active affiliates, 35,000 unique digitally downloadable products, such as e-books and software, and over 12,000 product publishers from around the globe.
With the ClickBank Blog, the company adds to its global reach with clients and prospects by providing tips and techniques for new and experienced ClickBank users, offering valuable insight into the digital online marketplace and commenting on general business issues of interest to its affiliates, product publishers and customers.
"With our unprecedented growth, we need another way to communicate with affiliates and publishers around the world, particularly as more and more people are participating in online commerce for either for primary or secondary income,” said ClickBank CEO Bob King. “The Internet economy is forecasted to reach $1 trillion by 2010 and ClickBank will be a key facilitator for digitally downloadable products."
“The ClickBank Blog is also an important step as we continually seek to raise the bar on our outstanding customer service,” added King. “By offering insight, tips and commentary we can help our product publishers and affiliates navigate the rapid changes in the online digital marketplace.”
About ClickBank: ClickBank is the largest online retailer for those engaged in developing, selling and promoting digitally downloaded products and services. The company functions as a virtual business network, facilitating the interactions and transactions between buyers, sellers and promoters while providing guaranteed tracking of sales, state-of-the-art fraud protection and a totally secure platform. ClickBank processes more than 20,000 transactions from around the world every day. For more information, please visit www.clickbank.com.
ClickBank Launches Platform Globalization
ClickBank meets global demand, adds languages, moving to accept new currencies
Broomfield, Colo., March 18, 2008 - ClickBank, a privately held online retailer for buyers and sellers of digitally delivered products and services, today announced its first phase of Platform Globalization, which allows the company to sell products in languages other than English, with Spanish being implemented as the first. The platform also enables ClickBank to accept currencies other than U.S. Dollars, a feature that will be introduced later this year.
The strategic addition of new languages and currencies comes as ClickBank's global diversity of end customers, product publishers and affiliates grows. ClickBank has continued to capitalize on both domestic and international demand for digital products, posting a 26 percent revenue increase last year. Total revenue for 2007 was nearly $300 million.
"Platform Globalization is a major step for ClickBank, which has until now been focused almost exclusively on products created in English and transacted in U.S. dollars," said Bob King, ClickBank CEO. "The addition of Platform Globalization opens up new markets and provides tremendous opportunity for our product publishers and affiliates."
With over 100,000 active affiliates, 35,000 unique digitally downloadable products, such as e-books and software, and over 12,000 product publishers, ClickBank is a world leader in online commerce systems.
The buying power of Spanish speaking individuals living in North America and globally has grown significantly over the past few years. By adding Spanish language capabilities, ClickBank allows product publishers and affiliates to strategically target those new and growing markets. Other languages are to follow.
ClickBank is rolling out Platform Globalization in phases. Phase one, available immediately, introduces Spanish language capabilities and currency conversion. The Spanish language capabilities allow interactions between the customer and ClickBank to be in Spanish including the order form, confirmation page, customer service emails, phone support and customer service pages on ClickBank's Web site.
A currency converter has also been added to the ClickBank order form. This converter allows the customer to see what the product will cost in his or her local currency, while still settling the transaction in U.S. dollars.
Phase two, to be introduced later this year, will expand into other languages, including French and German, and implements full acceptance of select currencies such as the Pound Sterling and the Euro.
About ClickBank: ClickBank is the largest online retailer for those engaged in developing, selling and promoting digitally downloaded products and services. The company functions as a virtual business network, facilitating the interactions and transactions between buyers, sellers and promoters while providing guaranteed tracking of sales, state-of-the-art fraud protection and a totally secure platform. ClickBank processes more than 20,000 transactions from around the world every day. For more information, please visit www.clickbank.com.
CLICKBANK EARNS HIGH MARKS IN CUSTOMER SURVEY
Both product publishers and affiliate marketers recognize company's strong reputation and consistent reliability
Broomfield, Colo., December 6, 2007 - ClickBank clients - publishers of digital content and the affiliate marketers who promote them - are overwhelmingly pleased with the service provided by the company, one of the world’s largest online retailers of digitally delivered products and services.
ClickBank recently conducted a client survey and the results are in: 93 percent of ClickBank's affiliates and 97 percent of ClickBank's product publishers would recommend the company to others.
"These marks are truly outstanding," said ClickBank CEO Bob King. "One of the strongest indicators of a company's performance is if its current clients would recommend them to others and any company would be proud of these results. However, our goal is total customer satisfaction and we will continue to strive to improve our already high marks."
The survey also shows that product publishers and affiliates are highly satisfied with a wide variety of performance factors, with accurate and on-time payments, overall trust with the company, and information security ranking among the top five. System ease-of-use and overall reliability also ranked high.
The survey also included questions designed to evaluate ClickBank against other e-commerce service providers, and ClickBank consistently outscored its competition.
Overall, ClickBank was recognized for a system that is very easy to use; reliable and trusted reporting; on-time payments; and capable, competent personnel both for client support and at the executive level.
About ClickBank: ClickBank is the largest online retailer for those engaged in developing, selling and promoting digitally downloaded products and services. The company functions as a virtual business network, facilitating the interactions and transactions between buyers, sellers and promoters while providing guaranteed tracking of sales, state-of-the-art fraud protection and a totally secure platform. ClickBank processes more than 20,000 transactions from around the world every day. For more information, please visit www.clickbank.com.
ClickBank CTO Monty Sooter Named to Governor's Innovation Council
BROOMFIELD, Colo., November 12, 2007 - Colorado Governor Bill Ritter has appointed Monty Sooter, ClickBank's Chief Technology Officer, to Colorado's first Innovation Council to spur advances in Colorado's technology sector.
"I am honored to serve on such an important council that can have a real impact on how Colorado's government uses information technology," said Sooter. "The council's work will also provide great benefit for the future of Colorado by bringing some of the best minds together to assist the state's efforts in economic development for the high-tech sector."
The Innovation Council brings together 34 leaders from around the state and is composed of experts from large, small, urban and rural technology businesses, as well as leaders in the venture capital, government, academic and nonprofit sectors.
The council will have three primary subcommittees that will assist the state as it reforms and improves its use of information technology, develops a strategy for spurring broadband deployment throughout the state and supports state government's economic development efforts for the technology sector.
Sooter will serve in the government information technology group.
"In state government and in the private sector, the digital age of the 21st century means Colorado must be ambitious, innovative and effective when it comes to maximizing the use of technology," said Governor Ritter. "We will utilize the Innovation Council to expand and grow opportunities for the 3,800 high-tech businesses and 175,000 IT/software employees in this state."
Sooter added, "Bringing the latest innovation to state government, helping bridge the digital divide and helping fuel economic growth is an exciting challenge. I'm looking forward to working with this group of such distinguished colleagues."
Sooter holds an MBA from the University of Oklahoma and is a graduate of the United States Naval Academy with a degree in mechanical engineering. After completing his military service, he joined Accenture/Andersen, where he became an associate partner through working with clients in the public and private sectors. Later, he joined Corporate Express as the vice president of software engineering before he was tapped to become the company's chief information officer. Immediately prior to joining ClickBank in 2005, he worked as a senior-level consultant for two e-commerce companies.
About ClickBank: ClickBank is the largest online retailer for those engaged in developing, selling and promoting digitally downloaded products and services. The company functions as a virtual business network, facilitating the interactions and transactions between buyers, sellers and promoters while providing guaranteed tracking of sales, state-of-the-art fraud protection and a totally secure platform. ClickBank processes more than 20,000 transactions from around the world every day. For more information, please visit www.clickbank.com.
CLICKBANK CEO BOB KING TO SPEAK AT RETAIL 2.0 CONFERENCE
BROOMFIELD, Colo., September 28, 2007 - Bob King, CEO of ClickBank, the largest online retailer for those engaged in developing, selling and promoting digitally delivered products and services, will be a featured keynote panelist at the 2007 RIS News "Retail 2.0 Conference."
The conference takes place Sept. 30 - Oct. 2 in Scottsdale, Ariz., and will host a variety of speakers and panels covering the convergence of in-store, Internet, catalog and direct merchandising. King's closing keynote panel, "Retail 2.0 Strategies in Action," will focus on how online interactivity, customer engagement and social networking are the next frontier in Web and cross-channel retailing.
"We want to create a dialogue about where the industry's going to help retailers of all kinds make the most of both existing and emerging technology," said King. "Experience breeds expertise, and with ClickBank's background in providing support for selling and promoting digitally delivered products, I hope to provide a unique perspective on how to optimize technology in the Web 2.0 environment."
King and other panelists - including executives from Aeropostale, Ecommerce and the Orvis Company - will provide the "need-to-knows" about how to develop and integrate new concepts with current business practices to increase the number of visitors to retail Web sites and create loyal customers.
King was named the 2007 APEX Award Technology Executive of the Year by the Colorado Software and Internet Association. He has served at the helm of a number of innovative companies including FoxMeyer, Requisite Technology and Corporate Express. He was named CEO of ClickBank in 2005.
About ClickBank: ClickBank is the largest online retailer for those engaged in developing, selling and promoting digitally downloaded products and services. The company functions as a virtual business network, facilitating the interactions and transactions between buyers, sellers and promoters while providing guaranteed tracking of sales, state-of-the-art fraud protection and a totally secure platform. ClickBank processes more than 20,000 transactions from around the world every day. For more information, please visit www.clickbank.com.
