As soon as your product is approved and goes live, you’ll receive an email notifying you whenever a sale of your product occurs. Please note that sales notifications are only automatically sent to vendors, not affiliates. If you’re an affiliate and would like to set up sales notifications, you can attempt to do so using ClickBank’s Instant Notification Service, though it is intended for experienced programmers only.

By default, this sales notification email (along with notifications of refunds or chargebacks) will go to your Account Email address. However, if you want to have the emails go to a different email address, you can specify a Transactional Email address in the Account Settings->My Account tab. As soon as you specify this address, emails regarding sales, refunds, and chargebacks will go to the new address instead.

Sales notification emails for standard (non-recurring) products contain the following information:

• Order number
• Order data and time
• Product/account ID
• Product number
• Order subtotal, tax, and total
• Type of payment method or credit card used
• Customer information, including name, state, zip code, country, and email address
• A link where you can provide customer service for that specific purchase, such as offering technical support to the customer or processing a refund
• A link where you can request support from ClickBank if you have any questions or issues

In addition to all of this information, sales notification emails for recurring billing purchases or rebills include:

• Which payment this is in the recurring sequence (for example, this is the customer’s second payment for this product)
• Any future payments that remain, including their amounts and how many remain
• The link for you to provide customer service for the purchase also includes information clarifying the difference between a refund and a cancelation for a recurring billing product

Please note that you will automatically receive these emails, and do not need to use the ClickBank API or any other method of passing data to receive these email notifications.

Need more information? Take a look at these related posts:

1. Setting Up Your My Account Information
2. Making Changes to Your Contact Information
3. Customer Support Ticket System