Subscriptions Reporting
Summary level information about each of your subscriptions has been provided to help manage your recurring billing programs. The report summarizes the status, number of processed and unprocessed payments, and the contact information for each subscription.
Simply clicking the hyperlinked receipt in the subscription report will also retrieve the subscription detail.
The different statuses of a recurring billing transaction are:
- Active: The terms of the transaction are not complete.
- Completed: The terms of the transaction are complete.
- Canceled: The transaction was canceled by the customer.
- Authorization Failure: The last rebill was unsuccessful because the customer’s credit card failed to authorize. This could be due to insufficient funds. We are attempting to address this issue via the payment failure process.
- Validation Failure: The last rebill was unsuccessful because the customer’s credit card is invalid. We are attempting to address this issue via the payment failure process.
Need more information? Take a look at these related posts:
- Analytics (Subscriptions)
- Transactions Reporting
- Paychecks Reporting
- Recurring Billing, Subscription, and Membership Products
- Creating a Recurring Billing Product


