ClickBank understands the importance of good customer service, and we have an enthusiastic team of representatives available to quickly and effectively reply to your email concerns. Our customer service representatives can help identify your order and assist you in contacting the publisher for technical support. In case there are any problems that cannot be resolved, ClickBank has a 60 day return policy to ensure your satisfaction.

If you experience trouble downloading a product, or you have other technical issues with a product, please contact the publisher of the product directly. Contact information for the product's publisher is included in the confirmation email we send you just after you make a purchase. Remember, the product publisher is an expert on the product itself and can give you personalized technical support. Please be patient and allow the publisher two business days to respond.

If you have contacted the publisher, but after two business days the issue remains unresolved, or if you no longer have the contact information for the publisher, ClickBank will be happy to take care of your customer service and product issues.

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