Posts Tagged ‘sales’

This is part two of a three-part series by guest blogger and ClickBank publisher Scott Tousignant on using Twitter to increase your ClickBank sales.

Part Two: How to Get Started With Twitter

Step 1: Choose a Name (Twitter ID) and Update Your Avatar and Profile
You should decide whether you want to brand yourself, your persona, or your company’s brand on Twitter. Your decision should be based on who you intend to communicate with on Twitter. You may choose to have a Twitter account for your own name, where you communicate with fellow marketers, and have a separate account for your product brand that you use to communicate with your customers.

It’s important to edit your profile with useful information, such as your blog address and a short blurb about yourself explaining how you can help your target audience. Add a picture to your profile immediately. Using the default Twitter avatar can make you seem like a spammer. When you have an avatar that displays your smiling face, it becomes much more inviting to engage in conversation with you.

Step 2: Begin to Tweet
You can start off by mentioning that you are trying to figure this ‘Twitter thing’ out and then share a bit about yourself. Follow that up with some resourceful tips that would pique the interest of your target audience. It’s a great practice to ask questions in your tweets as well. The feedback you get from your followers will expose you to new ideas and tools you’d never have found on your own.

Step 3: Start Following People
When you follow someone on Twitter, all of their tweets will appear in your timeline.  You will see the discussions they are engaged in, as well as who they are communicating with. You should follow people who share similar interests with you. After all, you need something in common to talk about.

Use the Twitter search tool to find like-minded people to follow. Visit http://search.twitter.com and type in your area of interest. Let’s say that your niche is gardening. Once you type ‘gardening’ into the search box, a list of everyone that has been tweeting about gardening recently will appear. Within that list you’ll find potential customers, as well as other experts in the gardening niche.

In addition to following these individuals, I recommend that you click on their avatar and check out their profile. If they have a link to a blog or Web site, check it out to learn more about them. Then I recommend that you send them a tweet mentioning that you checked out their blog and really enjoyed their recent post, or something along those lines.

You can direct a tweet at someone in one of two ways. You can either direct message them, in which case they will be the only person that views your tweet. Alternatively, you can use the @ symbol and make your tweet public. For example, let’s say the Twitter ID of the person you are sending the message to is ‘gardenguru.’ Your tweet would look something like this: @gardenguru I’m looking forward to learning more about you. Your recent blog post was outstanding!

This tweet would be made public for everyone to see, and because you started off your tweet with the @gardenguru your tweet will appear in the replies section of @gardenguru’s Twitter page. The benefit of making your tweet public, rather than a direct message, is that everyone will see that you are indeed on Twitter to network and aren’t just a self-promoter.

Step 4: Engage in Conversation
When someone posts a question, comment, or statement in a tweet and you have an opinion, share it with them. If ‘gardenguru’ is looking for the best fertilizer to use for his watermelons, you should respond by tweeting: @gardenguru I’ve been growing watermelons for years and found brand x to be the best.

You have now become a resource for ‘gardenguru’ with one simple tweet! Also, other Twitter users will have viewed your useful tweet, making you more of an expert in their eyes.

One of the best ways to learn how to get the most out of Twitter is to follow people who are using it effectively and learn from the conversations that they are having. After you sign up to Twitter, feel free to follow my tweets by visiting www.Twitter.com/TheFitB and clicking on the follow button. Send me a tweet letting me know that you found out about me through the ClickBank community, and be sure to let me know how I can be of help to you.

In my next blog post, I will share the most effective strategies for promoting ClickBank products using Twitter without being seen as a spammer.  Be on the lookout for “Twitter Turn-ons and Turn-offs” soon!

Scott Tousignant of www.unstoppablefatloss.com harnesses the power of social media to help bring him closer to his goal of reversing the nationwide obesity trend by 2015. Connect with Scott by following him at www.Twitter.com/TheFitB

Posted by: Michael Poston, Product Manager

Used by business professionals for decades, customer surveys allow you to benchmark your product or service’s competitive stance, respond to your customers’ needs, and increase customer satisfaction through participation.

For example, you could use a survey to identify how customers compare the strengths and weaknesses of your products to your competitors’ products. You can then highlight features that your customers feel are particularly strong in your promotional materials and on your Pitch Page. You can also identify and correct features that your customers feel need improvement.

While it’s nice to hear nothing but positive things from your customers, the negative feedback you receive from surveys can be even more important to your business. It is a rich source of information about who your customers really are and what they really want. You can then use this information to respond to your customers, let them know you’re listening, and tell them what you plan to do in the future! Your customers will appreciate your responsiveness, and as a result your product, brand, and customer loyalty will all be strengthened.

Another benefit of surveys is that they increase customer satisfaction through participation. Because customer communities are bound by common interest, they are looking to interact, learn, and provide feedback that has an impact. By surveying customers regularly, you maintain a two-way dialogue that fosters the success of your product and increases your customer’s investment in it.

An important final point is that surveys are most effective when you administer them on a regular schedule, so you can measure trends over time and ensure you’re meeting your customers’ needs. Regularly getting feedback from your customers is one of the best ways to make sure you’re doing everything you can to help your business succeed. Start harnessing the power of surveys! Your customers will thank you for it.

Happy selling, friends!

Posted by: Dush Ramachandran, VP of Business Development

In my job, I speak to our largest publishers and affiliates pretty much every day. Just the other day after a conversation with one particularly successful publisher, it struck me that there is a common thread that runs through all successful publishers.

While their businesses may be different and the areas of their specialization may be diverse, they all have very similar habits. As I continued my conversations with these publishers, I jotted down the common habits that distinguish these successful people, and here they are for your enjoyment and edification:

Read the rest of this entry »

Posted by: Bob Dunlap, Director of Marketing

Ever wonder why some products are wildly successful while others struggle? Not an easy question to answer, but successful products do share a number of characteristics. First and foremost, they all meet a specific need or solve a current problem for the prospective consumer. Additionally, they all deliver real value, are well positioned and marketed, and are priced right.

With ClickBank products, there is one other critical consideration — will affiliates promote the product?

Virtually all best-selling ClickBank products benefit from a significant number of affiliates actively promoting them. These affiliates risk their own resources, both time and money, to drive qualified traffic to products that convert and return a profit. These affiliates have a huge variety of products to choose from, so make sure yours gets their attention. Remember, affiliates are looking for products that sell to a specific niche, offer good quality and value for the consumer, convert well, and, last but not least, pay enough commission to earn the return on investment they require.

When you are new to ClickBank, you may be thinking “I can’t afford to offer 50% or higher commission to affiliates.” The real question you should ask is, can you afford NOT to? Here are some statistics that deserve careful consideration. Listed below are the average commission percentages for ClickBank accounts with affiliate-referred sales in 2007:

Top 10 selling accounts- 74% commission
Top 100 selling accounts- 69%
Top 1000 selling accounts- 60%
Average for all accounts- 55%

Commission offered to affiliates is not a singular determinant for product success. With that said, I believe this data speaks for itself. So remember, if you’re a ClickBank product publisher just starting out, or if you’re looking for ways to improve existing sales, take a second look at the commission rate you offer affiliates. Generosity is often rewarded.