ClickBank Blog » newcomers http://www.clickbank.com/blog Affiliate Powered E-Commerce, Worldwide Tue, 02 Mar 2010 15:08:45 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 Helping Newcomers http://www.clickbank.com/blog/2008/04/14/helping-newcomers/ http://www.clickbank.com/blog/2008/04/14/helping-newcomers/#comments Mon, 14 Apr 2008 19:58:34 +0000 Blog Admin http://www.clickbank.com/blog/2008/04/14/helping-newcomers/
  • Customer Service Enhancements
  • Welcome to the ClickBank Blog!
  • Help Us Help You
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    Posted by: Kristen M., Marketing Communications Manager

    We know that ClickBank can be confusing to newcomers and we’re working to address gaps that exist in our support materials. One step we’ve taken in that direction is the creation of a welcome email.

    Starting later this month, when clients sign up for a new ClickBank account they will immediately receive a welcome email with information to help them get started. The email highlights the basic concept of how ClickBank works and provides information about how to get paid and sign up for the ClickBank Newsletter, as well as where to go for customer service assistance. In addition, the email links to two helpful new documents we’ve put together: Top 5 Beginner Affiliate Questions (PDF) and Top 5 Beginner Publisher Questions (PDF). (*Links added 4/17)

    Moving forward, we’d like to continue to develop materials to help publishers and affiliates become more successful. If you have ideas on specific materials we can provide, please leave a comment below and let us know.

    Take a look at these related posts:

    1. Customer Service Enhancements
    2. Welcome to the ClickBank Blog!
    3. Help Us Help You

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