This is part three of a five-part, five day series about how to best take advantage of the new analytics.

The new ClickBank Analytics feature has been available for a few weeks now, and we would like to follow up with ideas on how to explore and utilize some of new metrics that are now available to you. Part 1 of this series details what the different stages represent and how to measure the full process from Stage 1 to Stage 4. Part 2 outlines Order Form Sale Conversion. Today’s post deals with measuring Hops per Order Form.

Hops per Order Form Impression: Stage 1 to Stage 2

The Hops per Order Form Impression metric tells you how successful your prospects at the Hop stage are at converting to the Order Form Impression stage. If your Hops per Order Form Impression is 12, that means on average it takes 12 prospects at the Hop stage to have 1 prospect successfully reach the ClickBank Order Form. The lower the metric, the more efficiently you are converting prospects from the Hop stage to the Order Form Impression stage. You may use the trend chart feature to find time periods when your Hops per Order Form Impression is lowest, and then correlate that metric to specific marketing tactics that work well.

For a prospect to successfully make it to the Order Form Impression stage, the following must have occurred:

• A valid, properly formatted HopLink is clicked on
• A vendor pitch page is rendered on the web browser
• A customer decides to proceed with purchasing the product, following a link to the order form
• A valid, properly formatted link to the ClickBank Order Form is clicked on
• The ClickBank Order Form page is rendered on the web browser

This metric is available to create a trend chart or view in the data table. To create a chart utilizing the metric, locate the Data Type selection box and choose Hops. Then locate the View selection box and choose Hops Per Order Form Impression. The metric will be displayed on the trend chart for the timeframe you choose. The metric is also available to view in the data table located below the trend chart. The data table allows you to view the metric by a specific attribute of the sale and in total over a specified time period. For example, you can choose to view Hops per Order Form Impression for a specific country or product.

Check back tomorrow for information about order form impression count vs. order form submit count.

This is part two of a five-part, five-day series about how to best take advantage of ClickBank’s new analytics reporting.

The new ClickBank Analytics feature has been available for a few weeks now, and we would like to follow up with ideas on how to explore and utilize some of the new metrics that are now available to you. Part 1 of this series details what the different stages represent and how to measure the full process from Stage 1 to Stage 4.Today’s post deals with measuring Order Form Sale Conversion.

Order Form Sale Conversion: Stage 2 to Stage 4

Order Form Sale Conversion measures the success of moving a prospect from viewing the order form to completing a sale. It is measured as a rate or percentage, and therefore the higher the rate, the more efficient your conversion process is. This metric is particularly useful in the case where a product is sold without the use of a HopLink. In this situation, Order Form Sale Conversion measures the full sale process.

For a prospect to successfully make it from the Order Form Impression stage to the Sale stage the following must have occurred:

• The customer clicked the Pay Now button on the ClickBank Order Form
• The customer information from the ClickBank Order Form is validated The customer is verified to not be participating in fraudulent activities
• The customer has the funds to fulfill the sale transaction requested

Check back tomorrow for details about the Hops per Order Form Impression metric (measuring stage 1 to stage 2).

ClickBank vendor Jeff Mulligan has created a very useful video showing how he increased sales for one of his ClickBank products over 22% by using a simple technique that only takes a few minutes to put in place. There are no tricks or gimmicks here: Jeff’s technique just increases customers’ willingness to buy by increasing their level of trust and making sure they know what to expect throughout the sales process.

This is especially important when you send customers to an order form that looks different from your main website. Although this video is specifically geared toward ClickBank vendors, there’s no reason affiliates who have their own website couldn’t try it too, by showing a screenshot of the landing page they’re sending customers to next. As Jeff states, you should always be testing. So if you’re an affiliate, give this technique a try and leave a comment to let us know if it helped your sales.

How to Boost ClickBank Sales Video

As an online businessperson, one of the most important assets you have is your Web site. While many people spend a lot of time early on building their Web site and getting everything exactly how they want it, they often neglect an important next step to success, which is testing. By testing, I mean consistently trying out new text, images, offers, and site layout, to make sure that your site is achieving your goals as efficiently as possible.

In the past, performing testing and analyzing the results meant spending a lot of money on a Web stats package, or paying an outside consulting firm to analyze your data and make recommendations that weren’t guaranteed to pay off. Fortunately, these days there are free Web-based tools that make it easier than ever for small business owners to understand how their Web site is performing and make adjustments that have a positive impact on their business.

Google Analytics and Google Website Optimizer are two of the more useful free tools available. If you’re not using them, you’re missing out on vitally important business data. I won’t go into details here about how to install or use these tools, as Google has lots of good advice and FAQs to address those issues. Fortunately, these programs are designed with the average website owner in mind and don’t require a lot of technical knowledge to set up and use.

First off, if you’re not using Google Analytics or some other Web stats package, you should be. Google Analytics has revolutionized Web businesses by helping Web site owners understand where their traffic is coming from, and what visitors are doing once they’re on the site, for free.

Second, once you’ve got a good grasp on what is happening on your Web site and what your traffic is doing, you should consider trying Google’s Website Optimizer tool. It’s also free, and integrates easily with Google Analytics. The Website Optimizer allows you to quickly and easily change out text, images, and layout on your site and see what effect the changes have on your site’s ability to convert visitors into customers. Google automatically handles the tedious process of swapping out the HTML code and provides you with a series of reports that will show you the best combination of content for your site.

Rather than merely guessing at what your visitors want, it makes a lot of sense to actually put your Web site design to the test and let the data tell you whether it’s working as well as you’d like. No matter how successful your online business is already, chances are good that your site could convert even better with some simple tweaks. One thing to remember is that even if you make some improvements to your site through testing, keep at it! Every small change you make that improves your conversion rate also helps your bottom line and makes you more money in the end. Since the testing is totally free except for your time, it’s one of the smartest ways you can grow your business. Now get out there and start testing!

Here’s a riddle: What travels at the speed of light, takes up virtually no space, and changes constantly, yet is vitally important to ClickBank publishers and affiliates? Data!

The key to being effective as a ClickBank affiliate or publisher is having the knowledge of how one’s efforts to attract and convert customers are faring. Data is the key to this knowledge. In recent months, ClickBank has built functionality to help our clients receive data that is vital to their success as publishers and affiliates.

Starting last year, ClickBank made the “tracking ID” (or TID) functionality available to affiliates. This allows affiliates to pass parameters via their Hoplinks that show up at order time, enabling them to track anything they are interested in. Keywords, campaign names, anything that affiliates adjust to try to improve performance can be recorded in the TID and analyzed after orders have been placed.

ClickBank Analytics (available on the “Reporting” tab of your account) takes TIDs and many other factors into account to provide important data to affiliates. It shows how many Hoplinks have been attributed to an affiliate’s account, and also how many sales have occurred. Affiliates can view this data by publisher, to see which of the publishers they promote have the highest conversion rates. They can also view this data by hour or TID. All data is also downloadable by CSV (comma-separated values) for use in analysis tools or charting packages, such as MS Excel.

Additionally, ClickBank Analytics is useful to publishers as well. They can see how well their pitch pages convert, even breaking performance out by affiliate or hour of day.

Another new data-related feature we recently introduced is instant payment notification (IPN). If you choose to enable it, ClickBank will notify your server on a near real-time basis of every transaction event you were involved in, either as a publisher or affiliate. Programmers can write code to receive ClickBank IPNs and create a whole host of functionality, such as a running total of sales for the day or other dashboard features.

In upcoming releases we plan to build upon the data-related functionality we offer. One feature that has been frequently requested is charting or other graphical functionality on the analytics page. We look forward to hearing more from our community about your data-related needs.

As Director of Application Development for ClickBank, I’m keenly aware that there’s a world of programming opportunities available to our clients who want to analyze their ClickBank data. My job is to make sure people can access it and make good use of it. In upcoming posts, I’ll discuss tips and tricks that programmers can use to interface more closely with ClickBank systems.