Posts Tagged ‘conversion’

Written by: Guest Author, Danny Iny

Affiliate marketing is the ultimate level playing field.

Anyone can get started, and if they’re smart and hard-working, they can be making money in a matter of days.

All you’ve got to do is find a good offer, run some good ads, and watch the traffic convert into sales.

Right?

Well, maybe that used to be true, but it’s not anymore…

The Low Hanging Fruit Is Gone

It was definitely true in the early days of affiliate marketing, for several reasons; first of all, there was a lot less for sale in the online world, which meant that any affiliate marketer had a much larger share of voice just by virtue of being there.

The regulatory environment was also a lot more lenient, which means that it affiliate marketers had a lot more room to maneuver in selling their offers (it’s good that this has changed, otherwise the whole industry would have been in trouble!).

Most importantly, though, there was a lot of low-hanging fruit when it comes to advertising opportunities; keywords and phrases that had a lot of buying intent behind them, but that weren’t very competitive yet, and could be had for mere pennies per click.

And yes – when you can buy high-converting keywords for cheap, it’s hard not to make money.

But times have changed, and you can’t do that nearly as easily as you once could; most of the low hanging fruit has already been pulled off of the online tree, and the affiliate marketing game of finding the next hot opportunity has changed into a different game altogether…

It’s an Optimization Game

Now the game is about optimization – finding an offer that converts, and then optimizing every factor that you can control until you max out your deal value. Here are some of the factors that smart affiliate marketers will do split-testing on:

• Lead Sources – This is where the leads are coming from in the first place; you’ll find that your Google AdWords traffic converts differently from your SEO traffic, which converts differently from your Facebook ad traffic, and so forth. Not only that, but your cost per lead for each of those lead sources will be different. With enough testing, you can find the lowest cost per conversion.
• Ad Copy – The actual text of your ads will change both the cost of running the ad, the click-through rates on the ad, and the likelihood of the clicking-through traffic to actually buy whatever product you’re promoting.
• Landing Pages – The landing page is where the most testing is traditionally done. You can test everything, from your headline, to the page format, to the colors, to the trust seals, to your affiliate disclaimers, to when the buy buttons are presented on the screen – they can all make a difference to your conversion rate, and to your bottom line.
• Affiliate Offers – Finally, you can try swapping out the actual offer for something different. Maybe your leads are more interested in one brand of affiliate product than another, and maybe the second brand – even though the deal value is lower – will end up delivering more profits by virtue of a higher conversion rate.

When you’ve maximized your conversion rates and deal value, and minimized your cost per sale, you’ve got a smoothly humming affiliate marketing machine. And yes, doing that does take time, money, patience and skill – but once you’ve got it, boy is it a sweet deal!

That is, until Google stops liking you…

Until Google Stops Liking You

The trouble is that most of the major lead sources that most affiliate marketers rely on are owned by bodies like Google, Microsoft, or Facebook.

What does that mean for you?

You can work your way to the top of the affiliate marketing world through diligent split-testing, until you’ve got sales streaming through your marketing system at bullet-speed… until someone’s algorithm changes, and their engine stops liking you.

Then your affiliate business is dead in the water, and you’ve got to start from scratch if you’re lucky, and work your way off of Google’s blacklist if you aren’t.

So what’s an affiliate marketer to do?

The answer lies in the old adage that “the money is in the list,” but with a twist…

The Real Money is in the ENGAGED List

If you have a list of eager buyers, then you don’t have to worry about Google messing with your traffic sources – whatever happens, your followers will continue to follow, as long as you maintain the relationship, and keep on living up to your end of the bargain.

With a list of eager buyers, you don’t have to keep working off of one-off traffic, because you can sell more than one thing to the same person – and research shows that someone who has already bought something is eight times as likely to buy from you again!

You probably agree that a list of eager buyers is a good thing to have… but where can you get such a list?

The answer is that you’ve got to build that list yourself – and for that list to be as eager to buy as you want them to be, they need to be engaged. In other words, you need more than a list – you need an engaged community.

You need an audience.

How to Build an Engaged Audience, from Scratch

Building an engaged audience from scratch is part science, and part art. You don’t have to learn it all through trial and error, because others have already done that, and you can learn from their mistakes, and from their successes.

To get you started, here are three things that you can do to convert your one-off affiliate traffic into a loyal list that will stick with you for the long-haul:

1. Start blogging and showing your true nature. The days of the anonymous affiliate marketer hiding behind a copied landing page are over; too many people have been burned by false claims, and for your prospects to trust your recommendation, they will have to know who you are. So tell them – start blogging, and give them a reason to keep coming back, so that even if they aren’t ready to buy now, they can start following you, and buy from you in the future.
2. Create a value-adding auto-responder sequence. People are justifiably careful about who they let into their inbox – so don’t just offer some PLR e-book and start marketing to them non-stop. Instead, give them something that they will get real value out of, and that will demonstrate to them just how trustworthy and credible you are (like we do with our free video course about how to Get More Cash Out of Any Business, Website or Blog).
3. Offer an incentive to buy through your link. Instead of just recommending your affiliate offer, why not give people an incentive to buy through your link? This is great for improving conversions, but the best part is that it gives you a good reason to keep on interacting with your prospects after they have made the purchase – which means that you retain control of the customer relationship, and you will have the opportunity to sell to them again in the future.

Of course, this is just the start, but if you start with this, you’re already three steps ahead of most affiliate marketers, and that much closer to the pot of gold at the finish line.

And if you need a little more help…

Yours Free: Engagement from Scratch!

All of these ideas are expanded with pages upon pages of details and ideas, which I compiled into my new book called Engagement from Scratch! How Super-Community Builders Create a Loyal Audience and How You Can Do the Same!

Today, the book is launching, and I’m very excited to be able to share it with you – for free!

Yep, that’s right – the book is free. You can download the entire book without paying a cent. Just visit the book’s website, click on the download link, and tell me what email address to send it to, and moments later you’ll the full-length PDF waiting for you in your inbox.

Prefer a hard copy? Spend a few extra bucks and get the paperback version so that you can read on the couch or in bed, and write notes in the margins.

About the Author

Danny Iny (@DannyIny) is an author, strategist, serial entrepreneur, expert marketer, and the Freddy Krueger of Blogging. Together with Guy Kawasaki, Brian Clark and Mitch Joel, he wrote the book on how to build an engaged audience from scratch.

 

Written by: Beau Blackwell, Client Knowledge Guru

This week, we’re excited to use Tech Tuesday to announce a new feature that is now available to all ClickBank vendors- Custom Order Form! Until now, this feature has been in closed beta testing with a few select vendors so we could measure its effectiveness in improving conversion rates for vendors. We’re happy to report that based on our testing, most vendors saw a marked improvement after implementing Custom Order Form in their accounts. Now all ClickBank vendors, even people just starting out, can take advantage of this conversion boost.

What is Custom Order Form?

The idea behind Custom Order Form is that by providing a more seamless shopping and buying experience for your customers, they’ll be more likely to complete their purchase when presented with a version of the ClickBank Order Form that looks more like your Pitch Page or website.

Custom Order Form gives vendors the ability to customize the ClickBank Order Form to match their site, by adding matching header graphics, color schemes, and more. It also gives vendors the ability to pass this customization to the ClickBank Success Page where customers access their purchase, increasing their level of trust and confidence in their purchase.

How to Get Started

To create your own Custom Order Form now, we recommend checking out our Custom Order Form Help Center article. It has all the instructions you need to start taking advantage of the increase in conversions today!

Written by: Mike Sole, Guest Author

Whether you’re an affiliate or a vendor, the number one thing you are constantly striving for is better conversions. You split test everything from the subject lines of your emails to the color of the order button on your pitch page in hopes of bumping up that conversion rate even just half of a point. Why are we all obsessed with conversions? Why do we spend hours poring over our iContact or AWeber statistics and why do we dedicate a huge chunk of our time to constant testing? It’s simple: higher conversions = a higher ROI = more money in your pocket. Not to mention, higher conversions means that affiliates are more likely to promote your product.
To help you in your constant quest for that ever elusive peak conversion rate, this article will show you three sneaky tips that you can implement this week to double your conversion rate.

(Please note: These tactics are not Google-friendly. If Google is a significant traffic source for you, these tips will probably not work for you.)

1) Use the Presale/Follow-up One-Two Punch.

Did you know that 80-85% of people who click the ‘BUY’ button and arrive on the payment form actually end up abandoning it? Some people say the percentage is even higher than that! This could be for many different reasons – from second thoughts to simple issues like “I’m too lazy to go find my credit card now” or “my wife/husband is calling me for dinner” or a random technical issue on the side of the credit card processor. The only thing we need to do in each of these cases is ask the customer to try one more time.

So, instead of sending your prospects directly to the payment form, use a “squeeze page” to collect the customer’s name and email address before you send them to the order form (see example below). You may have heard that adding this extra step in the order process will reduce your conversions. However, I have performed numerous split tests and adding the squeeze page to the order process has never had a negative impact on my conversions.

According to my tests, the ideal pre-sale form must contain the following:
• A request for the customer’s email address, first name and last name. You can (and should) automatically pass this information to the ClickBank order form so that the customer does not have to enter them again.
• Trust Guard seal (or similar type of seal) saying that your business is verified and legitimate.
• Progress bar at the top of the form showing where the customer is at in the order process and what they can expect next.
• A few testimonials, if you are allowed to use them.
• A product image (package) so customers can visualize what they are buying.

According to my split test results, I am able to capture about 85% of my leads this way! This means that for every 1000 customers who click my ‘BUY’ button but do not purchase, I am able to capture the names and email addresses of 850 of them!

These are the hottest leads any vendor can get because all of these people not only Clicked “BUY,” but also cared enough to fill in their details with a clear intention to buy!

All you need to do now is follow up with this list by sending them an email and offering them an incentive to try their order one more time. The incentive could be in the form of a bonus, a price discount or a free give-away. According to my results, 25-30% of them will actually try again and buy it, so you can easily increase your conversions by 30% by implementing this tactic!

2) Use a Video Sales Letter

Using a video sales letter as your main sales pitch, or using it in conjunction with a text sales letter that goes under the video, can easily boost your conversions up to 34% according to my split test results. Video sales letters are easy to create once you know the proven formula and follow it carefully. I believe video sales letters work for several reasons.

First, with text-only sales letters, you’re only able to stimulate one of your customer’s five senses: sight. And in our time-crunched, attention-deficit society, most customers will not take the time to read your sales copy long enough to become truly engaged in your pitch.

With video sales letters, however, you can stimulate a second sense: hearing. Not only can your customers read your pitch, but they can also listen to you say it! Now you can use tone, humor and inflections in your voice to emphasize certain points – all of which help keep the customer’s attention! Moreover, giving customers the ability to hear you can help you gain their trust and give them the sense that they “know” you.

Also, video is still a novelty in marketing since 90% of vendors are still using old school long-form sales letters. Customers are used to those long scrolling pages and they tend to get “sales letter blindness.” Instead of reading your 14-page masterpiece about how you got rich overnight by finding a super trick that no one else has yet discovered, they simply scroll down to see the price and leave your page forever without giving you a chance to build the value first.

With a video sales letter YOU control the selling funnel. You don’t allow customers to fast-forward the video (the equivalent of scrolling to the bottom of your sales page) so they either have to leave or listen to it fully to realize the full potential benefits of your product.
Yes, some customers will be irritated by the lack of controls on the video or they may get bored watching it and leave your page before the video is over. However, don’t worry about losing them because those people were never serious about buying from you anyway. The people who are actually interested enough to watch your video to the end are the ones you care about. They are fully engaged, ready to buy your product, and a large percentage of them WILL convert!

Video sales letters tend to work great in Internet marketing, weight loss, and other smaller niches.

3) Using Exit Chat and Exit Splash

I guess everyone has seen these annoying exit splash pop-ups that appear on many sites. Despite its annoying effect, it really does work and it’s a great way to capture leads! If the prospective customer is not convinced enough to buy your product right then, he may still be interested in getting a freebie that you can offer him on a squeeze page that appears after the exit splash.

According to my tests, using what I call the “video fake-out trick” on the squeeze page can further increase conversions. The “video fake-out trick” involves using a flash player that looks clickable because it contains an image of a play button. If the prospect clicks it, a pop-up appears saying something like “You are really going to love this video. Simply enter your email address in the opt-in form below for instant access.” Don’t play the video BEFORE the customer opts in because most of them won’t find enough time to watch the entire video and will leave before you’re able to capture their information.
I’ve also found that using an exit chat that appears to be a live operator is another great way to boost conversions. Program the “live” chat robotic operator to offer customers a $10 discount and watch your conversions increase 35-40%!
Like you, I am constantly testing and searching for ways to increase my conversion rates. These are some my best tips and I hope they work as well for you as they have for me!

About the Author

Mike Sole has been a successful ClickBank vendor since 2007. You can learn more about Mike and his split-tests by visiting his blog at http://whatsworkingnowreport.com/.

Written by: Chris McNeeney, Guest Author

In my years as a super affiliate, I have seen some of the best and worst that copywriting has to offer and almost everything in between. ClickBank is awash with sales letters and copy for vendor products and it’s not always obvious which ones will convert to sales at first glance.

Even the ugliest site will convert browsers into paying customers if the copy is well written and does its job as it should – and if the copywriter understands how to sell to the niche in question.

In this post, I am going to teach you the copywriting elements that are vital to the success of any sales page (no matter how good or bad the design and graphics). The end result should be that your customers feel they simply have to buy the product you’re offering, without delay.

The Key Element of Converting Browsers into Buyers

One of the most important elements to concentrate on when promoting your own or someone else’s product is your sales copy. The better your copy converts, the more products you will sell and the more you will attract affiliates to sell your product for you. It’s all a virtuous cycle – and arguably your sales copy is the most important factor in the entire mix; perhaps even more important than the product or the affiliates you recruit.

If you can write a great sales letter, one that converts into sales, then you will have other marketers ‘eating out of your hand’ in a bid to promote your ClickBank products. Get it wrong and you won’t get any traction in the ClickBank Marketplace, and your product will stagnate and die.

The starting point of writing killer sales copy is to understand your market. By that, I don’t mean reading a few articles and assuming you know the market. You really have to do a bit of leg-work to understand who you are talking to, establish what they want, and research what’s already out there and what isn’t.

Find a gap in the market and fill it. Visit forums and find out what people are talking about, what their frustrations are, and how likely they are to spend money to get a solution to their problem or need. Read your competitors’ sales letters and sign up to their e-mail newsletters. Listen to the problems they talk about that the average customer has (e.g., “Aren’t you sick of diet pills that don’t work?”), along with which benefits they push hardest (“Lose weight without hunger pangs”). This will highlight important clues as to what is on the mind of your target audience.

So do your research and work out what is going through their heads. In other words, you really need to resonate with your potential buyer. If you can do this you can establish empathy with your potential buyer. If you do this, you are well on your way to a winning formula for your sales copy.

Getting Started

Now, before you exclaim, ‘But I can’t write copy,’ know that it is actually easier than you think. In fact, the transition from never having written a word of copy to being a ‘monster’ copywriter is perfectly achievable in just days – but only if you follow and implement some simple but extremely powerful copywriting rules.

The Short Cut To Copywriting Success

One of the fastest ways to get yourself from 0 to 60 writing great sales copy is to leverage the years of experience of some of the great copywriters who have already tried, tested, and proven the elements of copywriting. In short, we are going to cheat a little by building up a big pile of other marketers’ copy and swiping it (a.k.a. “the cheat sheet”).

Note: before I proceed, I want to be very clear on something. I am not suggesting you break copyright rules by copying other people’s work – you simply cannot do that – it would be copyright infringement. But the good news is, we don’t need to. Instead, we can examine and discover the successful elements, phrases, hooks, and buzzwords that are being used, and spin them to work into our own copywriting. In other words, we are going to extract the most important elements and rework them into our own sales letters. This is not only lawful – but its common practice in successful copywriting circles. The trick is to go to other niches and take elements from the most successful sales letters there for your own inspiration.

For example, let’s say you want to write copy for a bodybuilding product. You might come across a Forex sales letter with a headline that reads:

“Just In: Renegade, Grass Roots Trader Exposes Forex Loophole and Siphons Off $3,000 In 30 Days.”

You have a lot of words you can work with and use here, such as renegade, grass roots, exposes, loophole, siphons, etc. So if your niche was bodybuilding, you could work those words into your own headline:

“ Renegade Bodybuilder exposes muscle-building loophole and packs on 8 lbs of muscle in 3 weeks.”

The idea is to take the words and adapt and fit them to your own copy, whilst keeping the same elements of newness (renegade), something uncovered (loophole, exposed) and, very importantly, how quickly something can be achieved (6 days / 3 weeks). This method should not only be used for your headline, but also for your sub headers and the body copy of your sales letter.

Benefits Are Vital

Why? Because it’s a proven fact that people will buy something based on its benefits. Benefits are simply what the customer gets out of buying a product – in short, they’re the reason that people decide to buy a certain product. For example, if you have a product on making money, people will buy because of the perceived benefits that making money will bring, such as being able to pay off debts, improve their lifestyle, and by doing so appear more attractive to people around them. If it’s a more advanced guide, benefits might be very specific – for example, if it’s a blogging guide, one benefit might be “generating a flood of backlinks to your blog.”

Also, there’s a deeper psychological aspect here. Whilst people think they just want to make more money, in truth the benefits they will gain from doing so are much deeper than it at first appears. So it’s not enough to just sell the ‘idea’ of making money – this is far too general and unfocused. Instead, you should sell the benefits that will have a knock-on effect as a result of making money. So the more you understand the deep reasons behind why people want something, the more likely you are going to be able to tap into a person’s psyche when writing sales copy.

Check Out What’s Working

The best place to start when researching what is and isn’t working in a given niche is to check out the top performing products in that niche. This is easily achieved by heading over to the ClickBank Marketplace and doing a keyword search in a given niche. Alternatively, you can check out affiliate niches or the top ClickBank products on my site, Affiliate X.

For example, let’s look at dating. We know that Internet dating is a huge market that continues to grow repidly, but what about digging deeper into the dating niche?

Doing a search in ClickBank on any aspect of dating will bring up the top performing products, which are easily identified by their high gravity score. Take a look at the headlines of the top performers. The headline is the most important part of the sales copy. If you don’t grab the reader’s attention at this point, you will have lost them forever. A headline should be compelling, intriguing, and raise curiosity so the reader wants to read on. In the same way, the sub header should pull the reader in with a taste of what’s to come.

Generally, a good formula for a headline is: “How [someone like the customer] [got the kind of benefit the customer wants] in [x days].” For example, “How a 27 year old renegade Forex trader made $1,000 with a breakthrough new robot in 10 days,” or “How a 21 year old scrawny kid stacked on 13 lbs of chest muscle in 31 days.”

Remember that empathy is a powerful copywriting tool. If you can identify with the reader and show that you understand their problem or need because you have been “in their shoes” yourself, that helps build trust. Explain your situation and how you worked to discover a solution, and now you want to share it so that others don’t have to go through the same hurdles and problems that you did.

Empathy in any situation is beneficial, but in copywriting it’s essential. For this very reason, your story (i.e., how you arrived at this point) should make up a major part of your copy. It’s important not to underestimate the value of empathy within your copy – get it right and your copy will result in insane conversions.

Don’t Ignore The Competition

When writing your copy, you may be tempted to ignore the competition and hope that potential buyers will see your product for what it is and just buy it. Don’t make this mistake. Instead, explain in your copy why your product is better because it covers an angle that isn’t covered in competing products.

Try to think of a unique selling point that makes your product different from the others out there. Maybe it’s a better value, easier to understand, quicker to implement, or has better proof. Whatever the unique selling point is, elaborate on it and make it stand out. Just put yourself in a reader’s shoes – if you wanted to buy a product on dating women or learning to play the guitar – would you just check out one product? No, of course not; you would check out what’s available from a selection and then choose the best one.

Which brings us nicely to…

The Power of Proof

The number one reason why people don’t buy a product is because they don’t believe its claims. How many times have you thought to yourself, “that sounds too easy” or “that sounds too good to be true?” This is why it’s so important to demonstrate empathy within your copy.

However, the second element that cannot be overlooked is proof that your products does what it says it does. If you can provide screenshots of profits you’ve attained using the product, or a live working example, or even testimonials from existing customers, then you are on to a winner. Once you have the proof, it will be easier for potential customers to identify themselves with the benefits your product will deliver and they will want it for themselves.

To Conclude

It’s important to understand that in order to write great copy that will convert into sales, you DON’T need to be an experienced copywriter. It’s as simple as breaking down the sales copy of highly converting web pages out there, and carefully working out why they are selling. That’s just something that comes with a little digging and a bit of experience.

It doesn’t matter what niche the sales copy is in. You can swipe the buzz words and curiosity elements within the headlines, sub headers and sales letter body and rework those to your suit your own niche. Well thought-out copy and strong proof will almost guarantee your sales pitch will convert into sales. Once you have mastered these essential elements, you’ll be able to create copy that converts in any niche you choose.

About the Author

Chris McNeeney is the owner of Affiliate X – a resource for ClickBank affiliates with affiliate tools, affiliate videos, and training information.

Written by: Charles Kirkland, Guest Blogger

This is the final post in a three-part series. Be sure to read Parts 1 and 2 first!

Factor 3 – PPC Marketing the Smart Way

When using PPC marketing, there are several factors to take into account to guarantee that your ads are displayed properly so that your money is spent on the clicks that have potential for converting into affiliate sales. These are some tips will help you get started with PPC marketing for your affiliate products the smart way.

1. Properly group your keywords

Creating groups of keywords based on their theme will assist the search engine in displaying ads that are relevant to those particular keywords.  Avoiding placing all of your keywords in one large group makes it easier to test the strength of your different campaign ads.

2. Link to a specific web page on your site

Every click counts. If you are displaying a specific ad for a particular keyword then you want to ensure that the ad directs the visitor to the appropriate page. In general, this would mean a specific landing page and not the homepage of your website.

3. Focus on a keyword’s overall conversion rate

It is common for marketers to confuse a keyword’s high click through rate (CTR) with its actual overall ability to convert. The CTR is only referring to those who clicked on the ad and reached your page. It does not count the amount of people who then went to the merchant’s sales page and actually purchased the product.

4. Split up campaigns based on region

It is ideal to display your ads based on the geographic region of the visitor. If you organize your keyword ad groups properly, you can customize your ads to attract more people. This is a key method to personalize your ads, as you can write them in a language native or familiar to people.

I hope these tips have been helpful for you in getting started in your affiliate marketing business. The key point that I want you to remember is that PPC can be done very effectively on a shoestring budget, when you have the right offer, when you have the right landing page and when you are taking advantage of PPC marketing.

About the Author

You can read about Charles Kirkland and his adventures and misadventures in affiliate marketing at his blog. He also provides free affiliate training and videos for marketers at any level there as well.

Posted by: Che Horder, Business Intelligence Manager

This is part three of a five-part, five day series about how to best take advantage of the new analytics.

The new ClickBank Analytics feature has been available for a few weeks now, and we would like to follow up with ideas on how to explore and utilize some of new metrics that are now available to you. Part 1 of this series details what the different stages represent and how to measure the full process from Stage 1 to Stage 4. Part 2 outlines Order Form Sale Conversion. Today’s post deals with measuring Hops per Order Form.

Hops per Order Form Impression: Stage 1 to Stage 2

The Hops per Order Form Impression metric tells you how successful your prospects at the Hop stage are at converting to the Order Form Impression stage. If your Hops per Order Form Impression is 12, that means on average it takes 12 prospects at the Hop stage to have 1 prospect successfully reach the ClickBank Order Form. The lower the metric, the more efficiently you are converting prospects from the Hop stage to the Order Form Impression stage. You may use the trend chart feature to find time periods when your Hops per Order Form Impression is lowest, and then correlate that metric to specific marketing tactics that work well.

For a prospect to successfully make it to the Order Form Impression stage, the following must have occurred:

• A valid, properly formatted HopLink is clicked on
• A vendor pitch page is rendered on the web browser
• A customer decides to proceed with purchasing the product, following a link to the order form
• A valid, properly formatted link to the ClickBank Order Form is clicked on
• The ClickBank Order Form page is rendered on the web browser

This metric is available to create a trend chart or view in the data table. To create a chart utilizing the metric, locate the Data Type selection box and choose Hops. Then locate the View selection box and choose Hops Per Order Form Impression. The metric will be displayed on the trend chart for the timeframe you choose. The metric is also available to view in the data table located below the trend chart. The data table allows you to view the metric by a specific attribute of the sale and in total over a specified time period. For example, you can choose to view Hops per Order Form Impression for a specific country or product.

Check back tomorrow for information about order form impression count vs. order form submit count.

Posted by: Che Horder, Business Intelligence Manager

This is part two of a five-part, five-day series about how to best take advantage of ClickBank’s new analytics reporting.

The new ClickBank Analytics feature has been available for a few weeks now, and we would like to follow up with ideas on how to explore and utilize some of the new metrics that are now available to you. Part 1 of this series details what the different stages represent and how to measure the full process from Stage 1 to Stage 4.Today’s post deals with measuring Order Form Sale Conversion.

Order Form Sale Conversion: Stage 2 to Stage 4

Order Form Sale Conversion measures the success of moving a prospect from viewing the order form to completing a sale. It is measured as a rate or percentage, and therefore the higher the rate, the more efficient your conversion process is. This metric is particularly useful in the case where a product is sold without the use of a HopLink. In this situation, Order Form Sale Conversion measures the full sale process.

For a prospect to successfully make it from the Order Form Impression stage to the Sale stage the following must have occurred:

• The customer clicked the Pay Now button on the ClickBank Order Form
• The customer information from the ClickBank Order Form is validated The customer is verified to not be participating in fraudulent activities
• The customer has the funds to fulfill the sale transaction requested

Check back tomorrow for details about the Hops per Order Form Impression metric (measuring stage 1 to stage 2).

Posted by: Beau Blackwell, Marketing Coordinator

ClickBank vendor Jeff Mulligan has created a very useful video showing how he increased sales for one of his ClickBank products over 22% by using a simple technique that only takes a few minutes to put in place. There are no tricks or gimmicks here: Jeff’s technique just increases customers’ willingness to buy by increasing their level of trust and making sure they know what to expect throughout the sales process.

This is especially important when you send customers to an order form that looks different from your main website. Although this video is specifically geared toward ClickBank vendors, there’s no reason affiliates who have their own website couldn’t try it too, by showing a screenshot of the landing page they’re sending customers to next. As Jeff states, you should always be testing. So if you’re an affiliate, give this technique a try and leave a comment to let us know if it helped your sales.

How to Boost ClickBank Sales Video

Posted by: Beau Blackwell, Marketing Coordinator

As an online businessperson, one of the most important assets you have is your Web site. While many people spend a lot of time early on building their Web site and getting everything exactly how they want it, they often neglect an important next step to success, which is testing. By testing, I mean consistently trying out new text, images, offers, and site layout, to make sure that your site is achieving your goals as efficiently as possible.

In the past, performing testing and analyzing the results meant spending a lot of money on a Web stats package, or paying an outside consulting firm to analyze your data and make recommendations that weren’t guaranteed to pay off. Fortunately, these days there are free Web-based tools that make it easier than ever for small business owners to understand how their Web site is performing and make adjustments that have a positive impact on their business.

Google Analytics and Google Website Optimizer are two of the more useful free tools available. If you’re not using them, you’re missing out on vitally important business data. I won’t go into details here about how to install or use these tools, as Google has lots of good advice and FAQs to address those issues. Fortunately, these programs are designed with the average website owner in mind and don’t require a lot of technical knowledge to set up and use.

First off, if you’re not using Google Analytics or some other Web stats package, you should be. Google Analytics has revolutionized Web businesses by helping Web site owners understand where their traffic is coming from, and what visitors are doing once they’re on the site, for free.

Second, once you’ve got a good grasp on what is happening on your Web site and what your traffic is doing, you should consider trying Google’s Website Optimizer tool. It’s also free, and integrates easily with Google Analytics. The Website Optimizer allows you to quickly and easily change out text, images, and layout on your site and see what effect the changes have on your site’s ability to convert visitors into customers. Google automatically handles the tedious process of swapping out the HTML code and provides you with a series of reports that will show you the best combination of content for your site.

Rather than merely guessing at what your visitors want, it makes a lot of sense to actually put your Web site design to the test and let the data tell you whether it’s working as well as you’d like. No matter how successful your online business is already, chances are good that your site could convert even better with some simple tweaks. One thing to remember is that even if you make some improvements to your site through testing, keep at it! Every small change you make that improves your conversion rate also helps your bottom line and makes you more money in the end. Since the testing is totally free except for your time, it’s one of the smartest ways you can grow your business. Now get out there and start testing!

Posted by: Greg Lems, Director of Application Development

Here’s a riddle: What travels at the speed of light, takes up virtually no space, and changes constantly, yet is vitally important to ClickBank publishers and affiliates? Data!

The key to being effective as a ClickBank affiliate or publisher is having the knowledge of how one’s efforts to attract and convert customers are faring. Data is the key to this knowledge. In recent months, ClickBank has built functionality to help our clients receive data that is vital to their success as publishers and affiliates.

Starting last year, ClickBank made the “tracking ID” (or TID) functionality available to affiliates. This allows affiliates to pass parameters via their Hoplinks that show up at order time, enabling them to track anything they are interested in. Keywords, campaign names, anything that affiliates adjust to try to improve performance can be recorded in the TID and analyzed after orders have been placed.

ClickBank Analytics (available on the “Reporting” tab of your account) takes TIDs and many other factors into account to provide important data to affiliates. It shows how many Hoplinks have been attributed to an affiliate’s account, and also how many sales have occurred. Affiliates can view this data by publisher, to see which of the publishers they promote have the highest conversion rates. They can also view this data by hour or TID. All data is also downloadable by CSV (comma-separated values) for use in analysis tools or charting packages, such as MS Excel.

Additionally, ClickBank Analytics is useful to publishers as well. They can see how well their pitch pages convert, even breaking performance out by affiliate or hour of day.

Another new data-related feature we recently introduced is instant payment notification (IPN). If you choose to enable it, ClickBank will notify your server on a near real-time basis of every transaction event you were involved in, either as a publisher or affiliate. Programmers can write code to receive ClickBank IPNs and create a whole host of functionality, such as a running total of sales for the day or other dashboard features.

In upcoming releases we plan to build upon the data-related functionality we offer. One feature that has been frequently requested is charting or other graphical functionality on the analytics page. We look forward to hearing more from our community about your data-related needs.

As Director of Application Development for ClickBank, I’m keenly aware that there’s a world of programming opportunities available to our clients who want to analyze their ClickBank data. My job is to make sure people can access it and make good use of it. In upcoming posts, I’ll discuss tips and tricks that programmers can use to interface more closely with ClickBank systems.