Important Changes to Product Test Process for Vendors
February 3rd, 2010
Starting early next week, ClickBank will improve the way vendors place test orders for their products.
Currently, each specific product is placed in Test Mode using the My Products menu. In the new testing method, vendors can generate a test credit card number that is usable only for their products, and which expires after 24 hours for security purposes. This card information is generated using the My Site page, and can be used to place test purchases for any product in the vendor’s account, whether it has been approved or not.
This new testing method will allow vendors to place test purchases of their products while they are still available for sale, which was not possible before. In addition, we will now send Instant Notifications for test purchases, allowing vendors to verify that Instant Notifications are working properly.
We will include more detailed information in your account once the test mode process changes.
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This will be an awesome improvement. Thank you very much for doing this.
How can we/I make sure that the product I sell (and the point-of-sale) — that clickbank DOES not addon some random unwanted monthly subscription or service charge like is currently happening. the $14.95 has NOTHIG to do with my sale and is it causing BIG problems
Hi Rich,
I’m not sure what you’re referring to, but ClickBank doesn’t add on any sales ourselves. Some ClickBank vendors may choose to offer additional products to customers who have already placed an order, but that is entirely up to the individual vendor. If you promote a product for a vendor who does this and you don’t want them to offer upsells to their customers, you’d need to contact them and let them know directly. ClickBank itself doesn’t add these additional offers.
When I first saw that there was no more test mode I was really upset, however, after reading this post I can say that I’m more than happy again.
Great work ClickBank
It’s not clear what name and email to enter with the test credit card. Can’t get it to work in testing my site–says card doesn’t match when it does. Also, link to help page is broken.
Dave,
You can enter any name or email address when placing a test order, though we recommend using an email you receive so you can see the transactional email from the customer’s perspective. If you’re having trouble getting the card to work, try regenerating the card information and see if that helps. If not, please let me know. I’ll also look into the broken link you mentioned.
I also can’t get the test credit card to work. I tried regenerating the # and it still won’t accept it. It keeps saying “Credit card info entered does not match test credit card.”
And as per what Dave said, the link to the help page is broken:
https://NICKNAME.accounts.clickbank.com/help/affiliate-help/affiliate-tools/test-mode/
If you can email me anything else to try to get this test function to work it would be appreciated.
Dave and Ray,
Sorry to hear you’re having problems. After generating a new test credit card number, try waiting 5 minutes before placing an order. There may be a delay in recognizing the new number, so see if that helps.
You can use any number and email address you want when testing the order.
Thanks for catching the broken link, we’ll fix it very soon.
Please let me know if you keep having issues.