Client Contract Change Summary
March 20th, 2009 | 
Author: Earlier this week, we updated our Client Contract with a number of changes, so in this post we’ll summarize what these changes were.
Almost all of the changes we made to the contract were merely changes to legal language, and didn’t change the existing meaning of the policies we had in place. For example, we added several of our existing policies to the Client Contract, as opposed to having them in separate places on our website. We also added a new policy which did not exist before, which is the Return and Cancellation Policy. The items in this policy, such as ClickBank’s 60-day return policy, were stated elsewhere, but were not previously included in the Client Contract.
We strengthened the legal language of certain parts of the contract, including Intellectual Property (IP) rights, the DMCA Policy, and confidentiality rights to protect ClickBank, our clients, and IP owners. We also updated wording about spamming and sending unsolicited messages to be consistent with current laws.
In addition to the legal language changes, we made a few policy changes you should be aware of.
- ClickBank now no longer allows the sale of any product that, in ClickBank’s sole judgment, encourages the unlawful transfer of copyrighted media, such as music, movies, video, and games.
- We now allow the sale and promotion of website templates, which were previously prohibited.
- In the past, we required a $50 fee to transfer an account to a new owner. This fee is no longer required, so you can transfer an account to a new owner at no charge. The new owner will need to accept the Client Contract in order to use the account.
Due to changes in legal language, we have received questions about offering non-cash bonuses, such as ebooks, as incentives for customers to purchase a product. ClickBank’s policy regarding affiliates giving “bonuses” to customers for purchasing a product has not changed with the new contract. Affiliates and vendors cannot offer cash or cash equivalents (e.g., “Buy now and receive a $15 rebate to your Paypal account”), but it is acceptable to offer bonuses such as ebooks or audio programs as an incentive to buy.
Additionally, some clients believed that they could no longer transfer their account to another person. However, this practice is still allowed, and in fact has been made easier, since it no longer requires a $50 transfer fee, as it did previously.
If you have any questions about specific changes to the Client Contract, please leave a comment below and we’ll answer as quickly as possible.
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It has been widely rumored on various Internet Marketing forums, specifically the Warrior Forum, that Clickbank had not been approving products that had anything to do with “email marketing”. Is this true, and is it still policy?
If so, could you explain why? Seems to me and many others that the topic of email marketing is a very valid topic in online marketing. What could possibly be the problem with such a topic?? I could understand products that teach methods that support spam, sure. But ethical ebooks (or related products) that teach methods in this marketing technique pose no threat.
Please clarify.
Thanks,
Ed Turner
Are clickbank accept client from Malaysia and Azerbaijan?
its” a great thing that clickbank is doing.
Kudos to you Click Bank. We look forward to a more cordial Company/Customer satisfaction based policies in the near future.
The removal of the $50 fee for account transfer is a step in the right direction and is highly welcomed.
It’s a wonderful.
very good action.
Does the above change in your client contract regarding unlawful transfer of copyrighted material mean that certain products that are currently listed on the CB marketplace will be removed? If so, which ones?
When a hoplink is created and place on our Web site as much as 30 to 40 of them Do search engines resent them and give lower ranking such as google ,which has ad sense.I found out I started strong then can not even be found on the search engines as Google
are the click bank accept client from Indonesia ?
Ed,
ClickBank does accept products that discuss e-mail marketing. However, we don’t accept every product that discusses e-mail marketing. Our Security Department reviews the content and information in each product to ensure it is CAN-SPAM compliant and doesn’t promote spamming or purchasing, renting, or buying e-mail lists. I hope that clears things up.
Tom,
Any products that don’t comply with our new policy about encouraging the transfer of copyrighted materials will be removed from the Marketplace and will no longer be sold through ClickBank as of April 9.
I can’t list all of the products here, but if you aren’t sure whether to start promoting a particular product, you can wait until after April 9 to see if it’s still available. One note: “Satellite TV for PC” products are not affected by this policy change and will still be available after April 9.
Fine, good idea.
Good on You! This is really a great Step!
Click Bank is most popular, offer best service to the customers.
thank you click Bank.