Product Evolution – A Reflection of our Clients’ Needs
May 15th, 2008
Posted by: Michael Poston, Product Manager
I like thinking back to my start here at ClickBank, when we often heard comments about things we needed to address. Your requests, like better uptime, new features, and more responsiveness, all made perfect sense. As the Product Manager over the last two years, I’ve worked hard to address your concerns and have enjoyed assisting in the evolution of the product.
For instance, right from the start you expressed interest in enhanced system performance, better communication, and features like:
- Ad tracking
- Reporting
- Cookie-less Hops
- New Order Form
- Subscriptions
- Installments
- Instant Notifications
- Spanish Language Capabilities
- Product Images
Looking at our short-term roadmap, we are excited about implementing other features and services you’ve requested like:
- Recurring Billing with PayPal
- Multicurrency
- Multilingual French & German
- Client To Client Communication
- ACH Payment Alternative
- Reporting Enhancements
In addition to our short-term plans, your input will shape our long-term roadmap. We are constantly evaluating a multitude of good ideas to identify what our next priority should be. It is our goal to deliver products and features that are in demand and provide significant return on investment for our clients and our customers. So, please comment below and let me know what features you think are important.
Things you can count on in the long-term from ClickBank include a continued commitment to product evolution, with your needs forging the path; expansion into new markets with a larger service offering; and an unwavering commitment to raising the bar while meeting your needs.
We are, and will continue to be, the market leader in affiliate-powered e-commerce!
Happy selling, friends!
Take a look at these related posts:
Posted in General
2 Responses to “Product Evolution – A Reflection of our Clients’ Needs”
Leave a Reply
Please do not enter a keyword phrase, product, or service name as your name in the comment section, or your comment may be deleted as spam.
Hello Michael,
I was wondering who you would reccommend to use for tracking the clickbank hop links? There is no mention of it in the FAQs.
Thanks.
Ricky Richter
Hi Michael,
Another indicator/stats that would be really useful to the affiliates would be along the lines of a “earnings per click” for each product. I know we have analytics for the publisher and affiliate tracking, but is after the fact, ie it does not help one to determine whether or not to promote a product. Also, since that will be the average, it will give an indicator of how the affiliate is faring against the average.